Returns and Exchanges:
It is our sincere hope that you love your purchase! However, in the event that you are not 100% satisfied with your item(s), you may return your purchase within seven (7) days from the confirmed delivery date, provided that the following conditions are met:
* Items are unused, unworn, and in their original condition.
* Return items are postmarked within 7 days of confirmed delivery date.
* Original packaging and accessories are included.
* Item returned is not a custom order or Sale item.
* Custom orders and Sale items are final orders. All other orders after 7 days are final.
* Buyer is responsible for all return shipping fees. Original shipping costs are non-refundable.
* Victory Crystals strongly recommends that you add delivery confirmation and insurance when returning your item(s) as we cannot be held responsible for loss or damage during shipment of returns.
* Victory Crystals reserves the right to deny a refund of the item(s) returned if the requirements of our Return Policy are not met.
* You must contact Victory Crystals before making your return. You can reach us via our Contact page.
Thank you for adhering to these policies.
* Sale items (unless damaged or defective upon receiving).
* Custom orders.
* Items that have passed the 7 day return policy.
Refunds (if applicable):
Refunds will be given once the returned item is received and inspected by Victory Crystals. Refund will be given to the original form of payment. You will be notified by email once your return has been received and processed. Please note it can take up to 5-10 business days for your refund to process as this depends on your credit card or banking institution. Victory Crystals does not store or keep customer credit card or banking information on file.
Unfortunately, sale items cannot be returned/refunded. Only regular priced items qualify for returns. Sale items are considered products in the "Sale" category. Full priced items purchased by a coupon code or site-wide sale are not considered "Sale" items.
Exchanges (if applicable):
Victory Crystals only replaces items if they are damaged or defective during shipment, or during the 7 day Return Policy. Exchanges can only be made for the same item (some exceptions may apply). Please contact Victory Crystals Via our Contact page regarding your exchange.
What form of payment do you accept?
We accept PayPal, Visa, Master Card, Discover, and American Express.
From time to time we offer our customers coupon codes for a percentage off of your order. Coupon codes can be entered during the checkout process. Only one (1) coupon code can be used per order.
Can my order be gift wrapped?
Sorry, at this time we do not offer gift wrapping, but we are always happy to add a personalized note to a gift order. Just leave your personalized note in the box at checkout.
Terms & Conditions:
The following terms and conditions may be amended or modified by Victory Crystals at anytime without any prior notice. By using this website, you acknowledge and agree to these terms and conditions. Please read our policies carefully.
Our services are provided to adults eighteen (18) years of age and older. By proceeding to purchase through our website, you acknowledge that you are 18 years of age or older.
Prices are subject to change without notice.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Victory Crystals.
We reserve the right to refuse or cancel any order.
Victory Crystals makes every attempt to display all of our products, colors, and descriptions as accurately as possible. We do not guarantee that all colors are represented accurately due to your monitor settings. All jewelry items and accessories are handmade, therefore they may come with minor variations or flaws in the natural materials we use like: crystals, minerals, leather, feathers, bone, and horn. Please keep this into consideration prior to purchasing.
Crystal healing and spiritual supports to healing should be used as a holistic compliment to other therapies, and are not prescriptions, diagnosis or healthcare information. Your energetic experience is subject to your own personal interpretation. Nothing in this shop is a prescription or medical advice. See a doctor or other healthcare practitioner for all your health care issues. The information listed in our item descriptions does not constitute medical, psychological, business, financial, legal, or any other form of professional advice. The customer is responsible for his or her own decisions.
Keep all crystals and/or minerals out of the reach of children.
Crystals and minerals in their raw form are for decorative display only. They are not intended to be used in making liquid elixirs or any other form of ingestion.
Victory Crystals is not to be held responsible for any damages whatsoever from handling, use or misuse of any one of our crystals, minerals, or other products offered.
Copyright and Intellectual Property of this website are owned by Victory Crystals. All trademarks, photography, and any written content on this website are the property of Victory Crystals unless otherwise credited to the proper party. No use of these images and/or written content may be made, copied or printed without prior written consent. However, we understand that our images may be shared on personal blogs or social media as long as proper credit is given to Victory Crystals with a link to our website.