Victory Crystals is not responsible for packages that are shipped to the wrong address that the customer has provided. Please double check your shipping address (include apartment/suite/building numbers, business name, etc.) before finalizing your order to ensure proper delivery of your package.
U.S. Domestic Flat Rate Shipping (2-7 days)
- Standard Shipping less than 3 pounds - $6.00
- Standard Shipping 3 pounds to under 4 pounds - $12.00
- Standard Shipping 4 pounds to under 6 pounds - $15.00
- Standard Shipping 6+ pounds to under 8 pounds - $18.00
- Standard Shipping 8+ pounds - $30.00
- Shipping costs are determined by weight. All packages are shipped via USPS First Class Mail and/or Priority Mail depending on package weight. Tracking & insurance is included at no additional cost.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information.
- Texas residents are to pay 8.25% sales tax on all orders which is added automatically during checkout.
- Shipping is Monday-Friday.
- If expedited shipping is needed, please contact us for a shipping quote and more information before placing your order.
Canada International Flat Rate Shipping (1-2 weeks)
- Under 2 pounds = $15.00
- 2 pounds to under 4 pounds = $25.00
- 4 pounds to under 5 pounds = $35.00
- 5+ pounds to under 6 pounds must ship via Priority Mail Flat Rate = $49.00
- 6+ pounds must ship via Priority Mail Flat Rate = $64.00
- Shipping costs are determined by weight. Packages under 4 pounds are shipped via USPS International First Class Mail. Over 5+ pounds is shipped International Priority Mail Flat Rate. Tracking is included at no additional cost. Unfortunately, International First Class packages cannot be insured. If you would like your package insured, it would require a Priority Mail shipping cost - please contact us before purchase for a shipping quote.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information.
- Please be aware that USPS First Class International Mail packages cannot be insured. You assume all risks associated with your package being shipped Internationally. I do not refund lost packages. Once an item has shipped and is turned over to the postal service for delivery it is entirely out of my hands. You may use your tracking number to contact your local postal service to inquire about a lost package claim. We appreciate your understanding in this matter. If you would like to insure your International package you would need to contact us before purchase for an upgraded shipping charge.
International Flat Rate Shipping (1-6 weeks)
- Under 2 pounds = $15.00
- 2 pounds to under 3 pounds = $25.00
- 3 pounds to under 4 pounds = $35.00
- 4 pounds & over must ship via Priority Mail Flat Rate = $65.00
- Shipping costs are determined by weight. Packages under 4 pounds are shipped via USPS First Class International Mail. Packages over 4 pounds are shipped USPS Priority Mail Flat Rate. Tracking is included at no additional cost where applicable: Countries offering Electronic Delivery Confirmation include Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Northern Ireland, Portugal, Singapore, Spain and Switzerland.
- Please provide your phone number at checkout as it is helpful if the postal service needs to reach you regarding delivery of your package.
- Please be aware that USPS First Class International Mail packages cannot be insured. You assume all risks associated with your package being shipped Internationally. I do not refund lost packages. Once an item has shipped and is turned over to the postal service for delivery it is entirely out of my hands. You may use your tracking number to contact your local postal service to inquire about a lost package claim. We appreciate your understanding in this matter. If you would like to insure your International package you would need to contact us before purchase for an upgraded shipping charge. International packages can only be insured through Priority Mail shipping. Depending on your location and package weight/size Priority Mail Insured shipping rates range from $35.00-$98.00.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information (where applicable).
- We ship Monday-Friday.
- If expedited shipping is needed, please contact us for a shipping quote and more information before placing your order.
Tracking Information
It may take up to 24-48 hours for your tracking number to return any information.
Here are some reasons why tracking information may not be available:
- The first package scan may be upon arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk through the USPS. Until this first scan, the carrier may not acknowledge receipt of the package.
- The first package scan may not be until delivery.
- Tracking and delivery information to some countries are unavailable. Countries offering Electronic Delivery Confirmation include: Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Northern Ireland, Portugal, Singapore, Spain and Switzerland.
Customs and Import taxes
*Please note: Recently, international orders have seen an additional "VAT Tax" at Customs that must be paid for the package to be released to the buyer/customer. These taxes vary from country to country. It is the BUYER'S responsibility to research what their VAT Tax will be for their country; the BUYER is responsible for paying any such taxes; Please contact your local Tax or Customs Office before ordering. We are NOT responsible for VAT taxes or any taxes imposed by customs to receive your package in the destination country.
- Buyer is 100% responsible for their country's customs/VAT fees. Victory Crystals is bound by law to declare the full value of your order. Please be aware of your countries customs/VAT fees as it is not our responsibility. Victory Crystals will not be able to declare a lower value.
- It is illegal to mark your parcel as a 'Gift' or a lower value, so please do not ask.
- Please verify and confirm your countries Customs fees and regulations before placing an order.
* Please note that mail delivery time during the holidays may take longer for the item to get to its destination. Parcels can sometimes be delayed and held up in customs. This is something that we cannot control once your package has been shipped and is in the hands of the postal service. We appreciate your understanding.
When will my order ship?
Most orders ship within 1 business day, but please allow up to 3 business days to process and ship your order. We ship Monday-Friday. Sales, holidays, custom orders, and large volume orders may be subject to longer processing times. We appreciate your patience. All orders automatically receive a Shipping Confirmation email once your order has been shipped. If you did not receive a shipping confirmation please check your junk/spam email as sometimes this happens.
COVID-19 Business & Shipping Information
Due to ongoing limited air & ground transportation, increased shipping volumes, worldwide logistics issues, and local government restrictions affected by the worldwide pandemic, we are following the USPS guidelines for shipping. Most Domestic parcels are arriving on time with some delays of 2-3 days. International shipments are experiencing current delays of up to 3-6 weeks to reach its final destination. Please understand that during this time, we are not responsible for any delays that may occur on behalf of the overwhelmed USPS. Your patience & understanding is greatly appreciated while waiting for your packages to arrive!
U.S. Domestic Flat Rate Shipping (2-7 days)
- Standard Shipping less than 3 pounds - $6.00
- Standard Shipping 3 pounds to under 4 pounds - $12.00
- Standard Shipping 4 pounds to under 6 pounds - $15.00
- Standard Shipping 6+ pounds to under 8 pounds - $18.00
- Standard Shipping 8+ pounds - $30.00
- Shipping costs are determined by weight. All packages are shipped via USPS First Class Mail and/or Priority Mail depending on package weight. Tracking & insurance is included at no additional cost.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information.
- Texas residents are to pay 8.25% sales tax on all orders which is added automatically during checkout.
- Shipping is Monday-Friday.
- If expedited shipping is needed, please contact us for a shipping quote and more information before placing your order.
Canada International Flat Rate Shipping (1-2 weeks)
- Under 2 pounds = $15.00
- 2 pounds to under 4 pounds = $25.00
- 4 pounds to under 5 pounds = $35.00
- 5+ pounds to under 6 pounds must ship via Priority Mail Flat Rate = $49.00
- 6+ pounds must ship via Priority Mail Flat Rate = $64.00
- Shipping costs are determined by weight. Packages under 4 pounds are shipped via USPS International First Class Mail. Over 5+ pounds is shipped International Priority Mail Flat Rate. Tracking is included at no additional cost. Unfortunately, International First Class packages cannot be insured. If you would like your package insured, it would require a Priority Mail shipping cost - please contact us before purchase for a shipping quote.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information.
- Please be aware that USPS First Class International Mail packages cannot be insured. You assume all risks associated with your package being shipped Internationally. I do not refund lost packages. Once an item has shipped and is turned over to the postal service for delivery it is entirely out of my hands. You may use your tracking number to contact your local postal service to inquire about a lost package claim. We appreciate your understanding in this matter. If you would like to insure your International package you would need to contact us before purchase for an upgraded shipping charge.
International Flat Rate Shipping (1-6 weeks)
- Under 2 pounds = $15.00
- 2 pounds to under 3 pounds = $25.00
- 3 pounds to under 4 pounds = $35.00
- 4 pounds & over must ship via Priority Mail Flat Rate = $65.00
- Shipping costs are determined by weight. Packages under 4 pounds are shipped via USPS First Class International Mail. Packages over 4 pounds are shipped USPS Priority Mail Flat Rate. Tracking is included at no additional cost where applicable: Countries offering Electronic Delivery Confirmation include Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Northern Ireland, Portugal, Singapore, Spain and Switzerland.
- Please provide your phone number at checkout as it is helpful if the postal service needs to reach you regarding delivery of your package.
- Please be aware that USPS First Class International Mail packages cannot be insured. You assume all risks associated with your package being shipped Internationally. I do not refund lost packages. Once an item has shipped and is turned over to the postal service for delivery it is entirely out of my hands. You may use your tracking number to contact your local postal service to inquire about a lost package claim. We appreciate your understanding in this matter. If you would like to insure your International package you would need to contact us before purchase for an upgraded shipping charge. International packages can only be insured through Priority Mail shipping. Depending on your location and package weight/size Priority Mail Insured shipping rates range from $35.00-$98.00.
- You will receive a shipping confirmation email once your item(s) ships. Please note it may take up to 48 hours for your tracking number to return any information (where applicable).
- We ship Monday-Friday.
- If expedited shipping is needed, please contact us for a shipping quote and more information before placing your order.
Tracking Information
It may take up to 24-48 hours for your tracking number to return any information.
Here are some reasons why tracking information may not be available:
- The first package scan may be upon arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk through the USPS. Until this first scan, the carrier may not acknowledge receipt of the package.
- The first package scan may not be until delivery.
- Tracking and delivery information to some countries are unavailable. Countries offering Electronic Delivery Confirmation include: Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Northern Ireland, Portugal, Singapore, Spain and Switzerland.
Customs and Import taxes
*Please note: Recently, international orders have seen an additional "VAT Tax" at Customs that must be paid for the package to be released to the buyer/customer. These taxes vary from country to country. It is the BUYER'S responsibility to research what their VAT Tax will be for their country; the BUYER is responsible for paying any such taxes; Please contact your local Tax or Customs Office before ordering. We are NOT responsible for VAT taxes or any taxes imposed by customs to receive your package in the destination country.
- Buyer is 100% responsible for their country's customs/VAT fees. Victory Crystals is bound by law to declare the full value of your order. Please be aware of your countries customs/VAT fees as it is not our responsibility. Victory Crystals will not be able to declare a lower value.
- It is illegal to mark your parcel as a 'Gift' or a lower value, so please do not ask.
- Please verify and confirm your countries Customs fees and regulations before placing an order.
* Please note that mail delivery time during the holidays may take longer for the item to get to its destination. Parcels can sometimes be delayed and held up in customs. This is something that we cannot control once your package has been shipped and is in the hands of the postal service. We appreciate your understanding.
When will my order ship?
Most orders ship within 1 business day, but please allow up to 3 business days to process and ship your order. We ship Monday-Friday. Sales, holidays, custom orders, and large volume orders may be subject to longer processing times. We appreciate your patience. All orders automatically receive a Shipping Confirmation email once your order has been shipped. If you did not receive a shipping confirmation please check your junk/spam email as sometimes this happens.
COVID-19 Business & Shipping Information
Due to ongoing limited air & ground transportation, increased shipping volumes, worldwide logistics issues, and local government restrictions affected by the worldwide pandemic, we are following the USPS guidelines for shipping. Most Domestic parcels are arriving on time with some delays of 2-3 days. International shipments are experiencing current delays of up to 3-6 weeks to reach its final destination. Please understand that during this time, we are not responsible for any delays that may occur on behalf of the overwhelmed USPS. Your patience & understanding is greatly appreciated while waiting for your packages to arrive!